How we collect, use, and protect your information.
Last updated: August 10, 2026
Digital Services NB ("we", "us", "our") is a web design agency based in New Brunswick, Canada, providing website design, hosting, and maintenance services to small businesses across New Brunswick and Atlantic Canada. This policy explains how we handle personal information collected through digitalservicesnb.ca (this "Site") and in the course of providing our services, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
We collect information you voluntarily provide when you use our contact form or otherwise get in touch, which may include:
Our contact form opens a pre-filled message in your own email client rather than submitting your information to a server or database we operate — you decide whether to send it, and it is delivered directly to our inbox at hello@digitalservicesnb.ca like any other email.
We do not use cookies, analytics, or advertising trackers on this Site. Our web host and font provider (see Section 4) may log standard technical information such as IP address and browser type as part of normal server operation.
We use the information you provide to:
We do not sell, rent, or trade your personal information to third parties.
This Site loads web fonts from Fontshare (api.fontshare.com), a third-party font delivery service. Loading these fonts may cause your browser to send standard request information (such as IP address) to Fontshare, subject to their own privacy practices. If you become a client, we may also use third-party tools for hosting, email, and project communication, in which case your information is handled under those providers' respective privacy and security practices.
We retain client and inquiry information only as long as needed to provide our services, respond to your inquiry, or meet legal and accounting obligations, after which it is deleted or de-identified.
Under PIPEDA, you have the right to access the personal information we hold about you, request corrections, and withdraw your consent to our use of it at any time. To exercise any of these rights, contact us using the details below.
We take reasonable technical and organizational measures to protect the personal information we hold, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
This Site and our services are directed at businesses, not children. We do not knowingly collect personal information from children.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page reflects the most recent revision.
If you have questions about this policy or how we handle your information, contact us at hello@digitalservicesnb.ca or (506) S0S DSNB.